Quality Control Lead - Scope of responsibility:Management of a team of 30 remote assistantsQuality control of 5,000 job applications/month (scaling to 10,000)Direct reporting to the CEOContext & ChallengesCurrent situation:30 assistants submit job applications on behalf of clientsQuality is inconsistentthere is no systematic controlMany manual review processes we need automationNo structured onboarding for new assistantsNo clear KPIs or performance-based motivationWhat must be built:Audit the c…